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Where do you queue, order and pay at Sushiro in 2026?

Plates of sushi under clear plastic domes on a conveyor belt, a diner reaching for one plate
The belt runs at most branches; the newest shops use a screen.

Source: Pexels

Sushiro is the conveyor-belt chain people queue longest for, and the belt is the smallest part of a visit now. You queue on a phone, order on a screen and pay on the same screen.

In one line In 2026 the chain’s English menu starts at 120 yen a plate, tax included. Each branch prints its floor under its own name: 150 yen in Akihabara, 170 yen in Dotonbori. The branch you walk into is the price you pay.

1Which Sushiro you're walking into

Three kinds of shop carry the name. A デジロー branch puts a large touch display where the belt used to be; an ordinary branch has the belt and a small panel at the seat; スシローTo Go is takeaway only, no seats and no queue, which is why those shops are out of seat booking. The store finder filters by service: デジロー for a screen, 自動土産ロッカー for a pickup locker, plus parking, floor, lift and nappy seat.

Refits are how it arrives: the Stellartown notice has the shop shut for the work, reopen with デジロー and revise its prices the same day. Two shops break it — 桜塚店 is the only eat-in branch cut from app booking, and 秋葉原中央通り店 is marked as not doing takeaway.

A plate comes on the belt or on a lane of its own; the belt itself, and why a plate on it belongs to nobody, is in the kaiten sushi guide.

A row of booth tables in a Japanese restaurant, high wooden partitions between them, chopsticks and a soy sauce bottle on the table
Booth seats with a partition behind them.

Source: Pexels

スシロー秋葉原中央通り店 Sushiro Akihabara Chuo-dori

Address
8F Akiba Place Building, 3-15-1 Soto-kanda, Chiyoda-ku, Tokyo Map
Phone
+81 3-6260-8070
Hours
11:00–23:00 Monday to Friday; 10:30–23:00 Saturday, Sunday and holidays; last order 30 minutes before closing
Closed
No closing day published

スシロー道頓堀店 Sushiro Dotonbori

Address
2F Nakaza Kuidaore Building, 1-7-21 Dotonbori, Chuo-ku, Osaka Map
Phone
+81 6-6121-6731
Hours
11:00–23:00 Monday to Friday; 10:30–23:00 Saturday, Sunday and holidays; last order 30 minutes before closing
Closed
No closing day published

2The queue in 2026

Sushiro runs two queues and both live in its app. 受付 is for now: register at a branch, take a place in the day’s line, and the app tells you when to head over. 予約 is for later: a slot up to a month ahead, fifteen minutes wide, so a 13:00 booking means the shop calls you between 13:00 and 13:15.

The app isn’t one route among several: the FAQ answers the booking question with the app alone, adds that there are no telephone bookings, and that a smartphone is the only device that works, not a PC or an old-style mobile. Booking stops overnight, roughly 02:00 to 06:00.

Checking in is what costs people their table: enter your booking number at the reception terminal, or the booking is cancelled automatically 30 minutes later.

The entry point is a chat app now: the 受付・予約 item in the navigation and the LINEで受付・予約 button on every branch page open a LINE mini app. On a campaign day a virtual waiting room can sit in front of the site.

Three customers waiting at a restaurant counter, one of them looking at a phone
The wait happens on the phone, not at the door.

Source: Pexels

A tablet terminal on a stand at a restaurant counter, its screen showing a menu of dishes
Check-in is a booking number typed at a terminal inside the door.

Source: Pexels

3The screen does the ordering

The panel is the menu. The how-to sheet puts the visit in four lines: choose your language on the touchscreen, order on it, take the dish off your personal lane or out of a personal cup, and pay on it. The languages are Japanese, Korean, Chinese and English, and every item carries a photograph, so a screen left in Japanese is usable by pointing.

On a デジロー branch the panel is a small television and the belt has moved onto it, with four ways to order: the drifting lane, the category menu, a grid called すしナビ, and your own phone, which matters on the aisle side of a booth. Ordinary branches put the same four languages on a panel at the seat.

Delivery is the surprise: each table has a lane of its own — the chain calls it オートウェイター — so an ordered plate stops at your table instead of sailing past. At counter seats it runs on a short version of the screen, デジローミニ; at booths the partition is raised.

Wasabi comes separately: all the sushi arrives without it, wasabi travels round the lane for anyone who wants it, and soy sauce goes on the topping rather than into the rice.

Spending fills a gauge, which is why the chain is loud on a Saturday: at 100 per cent it opens one of the だっこずし games (a grand prix, a lottery, a slot) with original goods as the prize.

A chef's hands placing a piece of nigiri on a dark plate at a sushi counter, sashimi blurred in the foreground
Everything you tap is made behind the counter.

Source: Pexels

4What a plate costs

The English page gives a figure and a warning: from 120 yen a plate including tax, and prices may vary in some stores. That 120 is the cheapest floor in the country. At 秋葉原中央通り店 the line under the shop name reads 150 yen and up, the same at 秋葉原駅前店, and 170 and up at 道頓堀店: a 20 yen gap between a tourist street in Osaka and one in Tokyo.

Revisions land one branch at a time, each in a notice naming the shop, and takeaway sets are priced separately. Campaign prices are the widest gap: on 14 October 2026 the chain headlined a Mediterranean bluefin 中とろ at 110 yen and up, while the Dotonbori menu prints its 本鮪中とろ at 160 yen, 69 kcal, on the same 14 to 25 October dates and the same 5.67 million planned servings.

On the Dotonbori menuPrice, tax includedkcal
Salmon サーモン170 yen91
Fresh shrimp 生えび190 yen68
Boiled conger eel 煮あなご190 yen88
Lean red tuna 厳選まぐろ赤身200 yen78
Flounder fin えんがわ230 yen91
Prawn tempura nigiri 上えび天にぎり250 yen178
Squid and rice-ball style sushi いか飯風すしとゲソにぎり310 yen110
Scallop comparison 国産ほたて食べ比べ410 yen76

Price and calories don’t track: the two dearest plates are the two lightest, and the fried one is heavier than anything raw. Calories are printed per plate, one piece as one and two as two; salt and other nutrients aren’t published.

Four plates of sushi travelling on the conveyor belt of a kaiten sushi bar, soy sauce bottles on the counter in front
Each plate’s price and calorie figure is on the menu.

Source: Wikimedia Commons · Kyu3a, CC BY-SA 4.0

An assortment of nigiri and rolls on a black plate, salmon and tuna pieces beside a bamboo mat
One plate, one price, one calorie figure.

Source: Pexels

5Ten plates to start with

These ten are the first visit, priced at Dotonbori the day this was written. Other branches print their own prices, so read the numbers as a shape, not a promise; the calories are the chain’s own.

PlateWhy it's on the listPricekcal
Salmon サーモンIf this one is good, the shop is having a good day170 yen91
Lean red tuna 厳選まぐろ赤身The flagship fish, and the plate every price rise gets judged on200 yen78
Fresh shrimp 生えびRaw, sweet and the lightest plate here190 yen68
Sweet shrimp 甘えびSmaller, stickier, more flavour per gram190 yen70
Egg たまごThe safe plate for anyone who won't eat raw fish170 yen122
Boiled conger eel 煮あなごCooked, sweet and soft, nothing raw about it190 yen88
Flounder fin えんがわThe texture plate: firm, slightly chewy230 yen91
Sardine 天然いわしThe oily fish that tastes of the sea, not the fridge230 yen133
Seared salmon, butter soy 炙りサーモンバター醤油Torched at the counter, warm over cold200 yen105
Prawn tempura nigiri 上えび天にぎりThe fried one, and the biggest mouthful here250 yen178

Two habits make it work. Take the raw plates first and the fried, seared and simmered ones after — hot tempura numbs the next slice of salmon. Leave one slot for the week’s fair menu, the items the chain prints a serving number against.

Two pieces of salmon nigiri with a creamy topping and chopped spring onion on a speckled plate
Salmon with mayo is a Sushiro habit, not a sushi-shop one.

Source: Pexels

6Taking it away

The takeaway site takes orders from 07:00 to 23:00; past 23:00 nothing can be confirmed. There’s no minimum: one plate is a valid order, and a pickup date can be set 30 days ahead. Payment settles before pickup: PayPay, Rakuten Pay, d-barai, auPAY, Merpay or a credit card, plus debit cards on immediate charge. Cash only on a telephone order.

You can’t change your mind in the middle: the pickup time can’t be moved, items can’t be changed, and the chain tells you to cancel and reorder. Cancelling means telephoning the shop, the day before at the latest — a same-day cancellation isn’t accepted and may be charged in full. Sets can’t be swapped; a sold-out item is replaced at the same price or refunded in cash.

Pickup can be a locker instead of a queue: the 自動土産ロッカー takes an order already placed, and the QR code opens the door. Not every branch has one — the store finder filters by it.

A worked example: the four-kind tuna and salmon set is 530 yen for one, 1,060 for two, 1,590 for three, 2,120 for four, tax included. Delivery is separate, スシローデリバリー, at shop prices plus a fee from 790 yen including tax, and not from every branch.

An open white takeaway box of sushi with salmon, rolls and seared fish, chopsticks resting across it
Sets are priced per person, and the branch sets both prices.

Source: Pexels

7Paying and leaving

The bill is settled at the seat: the how-to sheet’s one instruction for the end of the meal is to use the touchscreen to pay.

Credit cards work at every branch (Visa, Mastercard, JCB, American Express, Diners, Discover) and so do debit cards. QR payment works at most branches but not all: the chain’s cashless notice has Stellartown taking no AEON Pay, J-Coin Pay, Bank Pay, Japan Post Pay or Smart Code, Kanayama Asunal missing nine of the codes, and Universal CityWalk Osaka on cards, PayPay and Alipay only. Cash is accepted.

Electronic money isn’t. The chain’s English site says so outright under cashless payment, so a Suica balance won’t settle the bill.

Points: one per 100 yen including tax since June 2026, rounded down, credited next day, only if the app’s membership code is read at the register. The old stamp cards ended on 31 May 2026. Groups: no private bookings or large-group events at any branch, and children’s chairs and nappy tables at every shop — hence the booths full of families at six.

A waiter holding a card payment terminal at a restaurant table while a customer holds the bill
Here the terminal is the table panel.

Source: Pexels

Before you goWhy it matters on this pageCheck tickets
Japan eSIMThe queue, the prepaid order and the receipt all run on your phoneAiralo

8Questions and answers

The queue, the panel, the price and the bill.

Do I need the Sushiro app to get a table?

The queue runs on the app. 受付 puts you in today’s line, 予約 books a fifteen-minute slot up to a month ahead, and both need a registered account on a smartphone, not a PC or an older mobile. There is no telephone booking. 桜塚店 is excluded from app booking, and the スシローTo Go shops have no seats to book.

Can I pay with Suica or a credit card?

The card works at every branch: Visa, Mastercard, JCB, American Express, Diners, Discover. QR payment works at most branches but not all, and the chain names the exceptions. Electronic money isn’t accepted — the chain’s own English page says so — so a Suica or PASMO balance won’t settle the bill.

What does a plate cost at Sushiro in 2026?

The English menu says from 120 yen a plate, tax included, and adds that items and prices differ in some stores. Each branch prints its own floor under its name: 150 yen and up at both Akihabara branches, 170 yen and up at Dotonbori.

Can I order takeaway without eating in?

Yes. The takeaway site takes orders from 07:00 to 23:00, one plate is enough, and pickup can be set 30 days ahead. Pay online by code payment, credit or debit card, or in cash on a telephone order. Branches with the locker let you scan a QR code and skip the register queue; some do no takeaway at all — 秋葉原中央通り店 is one.

Is there an English menu at Sushiro?

The touchscreen carries Japanese, English, simplified Chinese and Korean, and every item has a photograph, so the order can be placed by pointing. The chain also publishes English allergen lists, one of them separate for the Dotonbori branch because that menu differs.

What happens if I miss my check-in time?

The booking is cancelled. You check in at the reception terminal by entering your booking number, and a booking with no check-in is cancelled automatically after 30 minutes. The fifteen-minute slot is when the shop calls you, not how long you have to arrive.

Check the branch Before you go, check the shop’s page for the floor price printed under its name, and for whether it does takeaway. Neither follows the chain.

Sources

  • スシロー (Sushiro) English visitor page — “From 120 yen (including tax) per plate”, the note that items and prices may vary in some stores, more than 100 kinds of sushi and side dishes, the touch panel in English, simplified Chinese and Korean, the allergen lists including a separate Dotonbori sheet, and a calorie figure against every item, and the cashless payment section’s line that electronic money is not accepted (akindo-sushiro.co.jp/en)
  • スシロー how-to sheet, English PDF — choosing the language on the touchscreen from Japanese, Korean, Chinese and English, ordering from it, delivery to your personal lane or a personal cup, all sushi served without wasabi with wasabi circulating on the lane, soy sauce on the topping, the three lane rules, and payment on the touchscreen (akindo-sushiro.co.jp/en/pdf/how_to.pdf)
  • スシロー app page — 受付 for today and 予約 for later, slots up to a month ahead, check-in at the shop, automatic cancellation 30 minutes after a missed check-in, and the note that some branches are excluded (akindo-sushiro.co.jp/sushipass)
  • スシロー FAQ — seat booking through the smartphone app only with no telephone bookings, the exclusion of 桜塚店 and all スシローTo Go shops, the fifteen-minute booking window, the overnight booking outage, every seat non-smoking including heated tobacco, no private hire or large-group events, children’s chairs and nappy-changing tables at every shop, credit cards at every branch with QR payment missing at some, calories counted per plate, and salt and other nutrients not published (akindo-sushiro.co.jp/faq)
  • スシロー takeaway network order FAQ — ordering from 07:00 to 23:00, no minimum order and one plate accepted, pickup up to 30 days ahead, the payment list and debit cards, cash only on a telephone order, no changes after ordering, cancellation by the previous day and same-day cancellation charged in full, sets not swappable, folded wrapping for single items only, the sold-out replacement or cash refund rule, and the receipt from the day after pickup (akindo-sushiro.co.jp/faq)
  • スシロー takeaway and delivery site — the delivery fee from 790 yen including tax with shop prices, and the telephone route for a cash order (takeout.akindo-sushiro.co.jp)
  • スシロー 自動土産ロッカー notice — collecting a placed takeaway order from a locker without waiting at the register, prepayment for web orders, and the QR code by email or from the self-checkout (akindo-sushiro.co.jp/campaign/detail.php?id=1485)
  • スシロー cashless payment notice — the QR code brands accepted and the named stores that exclude some of them (akindo-sushiro.co.jp/campaign/detail.php?id=1456)
  • スシロー デジロー page — the large touch display that reproduces the belt, tapping the sushi on screen, the four order styles including ordering from your own phone, Auto Waiter and the per-table lane, デジローミニ at counter seats, raised partitions at booths, and the gauge that opens a だっこずし game at 100 per cent, with no branch count published (akindo-sushiro.co.jp/digiro)
  • スシロー store finder — the service filters for デジロー, parking, ground-floor shops, two-storey shops, lifts, nappy-changing seats and 自動土産ロッカー (akindo-sushiro.co.jp/shop)
  • スシロー branch pages for 秋葉原中央通り店 and 道頓堀店 — addresses, telephone numbers, opening hours with last order 30 minutes before closing, the services at each shop, the card brands accepted, the 150 yen and 170 yen floors printed under the shop names, the takeaway exclusion at Akihabara, and the hours and telephone number read off each branch page separately — id=2773 for Akihabara, id=2769 for Dotonbori (akindo-sushiro.co.jp/shop/detail.php)
  • スシロー 道頓堀店 menu — the per-item tax-included prices and calorie figures in the two tables, the 160 yen 本鮪中とろ with its 69 kcal and 14 to 25 October window, the one- to four-person tuna and salmon set prices, and the note that products, prices and volumes differ by shop (akindo-sushiro.co.jp/menu/menu_detail)
  • スシロー news of 14 October 2026 — the headline offer of Mediterranean bluefin 本鮪中とろ at 110 yen and up (akindo-sushiro.co.jp/news/detail.php?id=4550)
  • スシロー news of 23 October 2026 — the Stellartown branch closing 4 to 19 November 2026 for refurbishment, reopening on 20 November with デジロー, and a price revision for that branch from the same day covering the whole menu (akindo-sushiro.co.jp/news/detail.php?id=4578)
  • Prices and rules are current as of 25 October 2026.

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